"Platform" means the make.direct manufacturing platform, including all related websites, interfaces, communication systems and ordering processes through which Clients may submit manufacturing requests.
"Platform Operator" means SIA Strix Studios, a limited liability company registered in the Republic of Latvia, European Union, acting as the owner and operator of the Platform.
"Client" means any natural or legal person submitting, initiating or attempting to submit a manufacturing order through the Platform.
"Weapons and Weapon Parts" means any item, object, component, or assembly that is classified as a weapon or an essential weapon component under the laws of the European Union, Latvia, or any other jurisdiction relevant to the order. This includes, without limitation: firearm parts or subassemblies; receivers, slides, triggers, barrels, locking mechanisms; suppressor components; ammunition components; explosive or pyrotechnic components; parts of rockets or missiles; weapon accessories; and any item designed, adapted or reasonably capable of functioning as a weapon or substantially contributing to a weapon's operation, concealment, modification or lethality.
"Dual-Use Items" means goods, components, software, technical drawings or files that may reasonably have both civilian and military applications, or that may contribute to the development, production, operation or enhancement of weapons, surveillance systems, encryption systems or military technologies. This includes all items listed in Annex I of Regulation (EU) 2021/821 (Dual-Use Regulation) and any additional items that, in the judgement of the Platform Operator, present a material security, military or misuse risk.
"Regulations" include, without limitation:
The Platform Operator may apply or rely on any such laws, even if they originate outside the Client's jurisdiction, where necessary for compliance or risk mitigation.
"Sanctioned and Politically Affected Persons" means any natural or legal person subject to sanctions or restrictive measures under EU law, Latvian national law, UN Security Council resolutions, OFAC sanctions, or comparable foreign sanctions regimes. This includes entities or individuals associated with military, paramilitary, insurgent, extremist or destabilising activities, as well as persons acting on their behalf, including proxies, intermediaries or shell entities.
The Platform Operator will not manufacture, process or otherwise handle any order involving Weapons, Weapon Parts, Dual-Use Items, prohibited military components, items destined for sanctioned jurisdictions, or items that raise reasonable suspicion of unlawful, harmful, military or destabilising intent.
The Platform Operator reserves the unilateral, exclusive and final right to determine whether any submitted model, file, communication or order constitutes a prohibited item or unacceptable risk. This determination may be based on the file's design, context, intended use, external information, pattern analysis, or any risk indicators deemed relevant.
Upon request, the Client must provide complete, accurate and verifiable information regarding:
Failure to comply, or provision of ambiguous, incomplete or misleading information, permits immediate cancellation.
The Platform Operator may, at its sole discretion, consider manufacturing components for officially authorised armed forces or governmental agencies of recognised states. Such orders require prior written approval and verifiable official documentation. Standard Platform workflows may not be used.
By placing an order, creating an account, uploading a file or otherwise using the Platform, the Client confirms acceptance of this Prohibited Items Policy and all related rules, terms and conditions. This acceptance is a condition for access to the Platform and for the initiation of any order.
Any order that the Platform Operator determines to involve prohibited items or associated risk may be unilaterally rejected or cancelled at any time. Such cancellation may occur without refund, regardless of order status, material costs or manufacturing progress.
The Platform Operator may report any suspicious, unlawful or potentially harmful order or activity, including associated models, personal information and communication logs, to competent authorities in Latvia, the European Union or other relevant jurisdictions. This includes law enforcement, licensing authorities, financial-intelligence units, customs authorities or export-control regulators.
The Platform Operator will cooperate fully with any lawful investigation. This may include disclosure of order details, uploaded models, payment information, logs, communications and technical data, subject to applicable data-protection laws.
The Platform Operator is not responsible for the final use, misuse, modification or deployment of any manufactured item. If a produced item is later used to harm any person, cause damage, commit a crime or violate any law, the Client bears full legal responsibility. The Client agrees to indemnify the Platform Operator against any damages, claims, liabilities, prosecutions or losses arising from the Client's actions or the downstream use of the manufactured item.
All determinations made by the Platform Operator under this Policy are final, binding and not subject to challenge or appeal.
The Platform Operator is subject to the laws of the Republic of Latvia, including:
Important specifics for Clients: